After receiving your order, we will process your order the next day and send the tracking number to you by e-mail within 3 days. Please note: we do not offer weekend deliveries, so all weekend orders will be processed the next Monday.
You should receive your order within 7 business days following your order confirmation. Apramo observes the following UK holiday calendar:
· Easter Monday
· Good Friday
· Early May bank holiday
· Spring bank holiday
· Summer bank holiday
· Christmas Day
· Boxing Day
Orders placed on these days will ship the following non-holiday business day.
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We only ship to UK mainland and Ireland. Our site does not process orders shipping to Northern Ireland, Scotland, Isle of Man, Guernsey, Jersey, Orkney Islands or P.O. boxes. We can not process orders through our site to any other international countries.
All orders ship via DHL UK and APC.
Should you for some reason need to edit your order before it has shipped, you can leave us a message on Tidio in the lower left corner of the page or send us an email to firstname.lastname@example.org.
Our shipping rates for the UK mainland are based on the value of your order:
· £1 - £50: £3.95 per order
· £50 and more: free
For Ireland: £20 shipping cost for all orders.